Thank you for shopping at Eurostylebags. We strive to ensure that our customers are completely satisfied with their purchases. However, we understand that there may be occasions where you need to return a product. Please read our Return & Refund Policy carefully to ensure you are fully aware of your rights and obligations.

1. Returns

1.1. We accept returns within 15 days from the date of purchase. If 30 days have gone by since your purchase, unfortunately, we cannot offer you a refund or exchange.

1.2. To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging. It must also be accompanied by proof of purchase.

1.3. To initiate a return, please contact our customer service team at customer.care@eurostylebags.in with your order number and details of the item you wish to return. We will provide you with further instructions on how to proceed with your return.

1.4. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

1.5. If your return is approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 7 days.

2. Refunds

2.1. Refunds are issued for the cost of the returned merchandise only. Shipping charges are non-refundable.

2.2. If you receive a refund, the cost of return shipping will be deducted from your refund unless the return is a result of our error (e.g., you received an incorrect or defective item).

2.3. Late or missing refunds: If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, as it may take some time before your refund is officially posted.

3. Exchanges (if applicable)

3.1. We only replace items if they are defective or damaged upon receipt. If you need to exchange it for the same item, send us an email at customer.care@eurostylebags.in with your order number and details of the issue.

4. Return Shipping

4.1. You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable unless the return is a result of our error.

4.2. Depending on where you live, the time it may take for your exchanged product to reach you may vary.

5. Contact Us

If you have any questions about our Return & Refund Policy, please contact us at customer.care@eurostylebags.in.

This Return & Refund Policy is effective as of 09 April 2024 and may be updated from time to time without prior notice. Please check this page periodically for any changes.